Privacy Policy

Effective Date: December 2024

At CERT Group Inc, we value the privacy and confidentiality of our clients, employees, and partners. This Privacy Notice explains how we collect, use, store, and protect your personal data when you engage with our services. By using our services, you consent to the practices described in this notice.

1. Information We Collect

We may collect the following types of personal data:

• Personal      Identification Information: Name, job title, email address,      phone number, and address.
• Business      Information: Company name, business role, and professional background.
• Technical      Information: IP addresses, browser types, and usage data collected through our      website or communication tools.
• Financial      Information: Billing details such as credit card or bank account information,      if applicable.
• Other Data: Any      information you provide directly to us during consultations, meetings, or      via email.

2. How We Use Your Information

We use your personal data for the following purposes:

• To provide and      improve our consulting services.
• To communicate      with you regarding your inquiries, services, and projects.
• To process      payments and manage contracts.
• To send you      relevant information, including newsletters and updates related to our      services.
• To comply with      legal and regulatory obligations.

3. How We Protect Your Data

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, or misuse. We limit access to personal data to authorized personnel only and ensure that they are trained in data protection practices.

4. Data Sharing

We do not sell or rent your personal data to third parties. However, we may share your data in the following circumstances:

• With service      providers: We may engage third-party service providers (e.g., IT support,      legal advisors) who assist us in delivering our services.
• For legal      reasons: If required by law or in response to a valid legal request, we may      disclose your data to authorities or other third parties.

5. International Transfers

If your personal data is transferred outside of your country, we will ensure that appropriate safeguards are in place to protect your information, in accordance with applicable data protection laws.

6. Your Rights

You have the following rights regarding your personal data:

• Access: You can      request a copy of the personal data we hold about you.
• Correction: You can ask      us to correct any inaccuracies in your data.
• Deletion: You can      request the deletion of your data, subject to legal obligations.
• Object or      Restrict Processing: You can object to the      processing of your personal data or request that we restrict how we use      it.
• Data      Portability: You can request to receive your data in a commonly used format for      transfer to another provider.

To exercise any of these rights, please contact us using the details provided below.

7. Retention of Data

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting obligations. Once this period has passed, we will securely delete or anonymize your data.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve user experience and analyze usage patterns. You can adjust your browser settings to control or disable cookies, but this may affect your experience on our site.

9. Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our practices or legal requirements. When we make changes, we will post the updated notice on our website and update the effective date above.

10. Contact Us

If you have any questions or concerns about how we handle your personal data, or if you wish to exercise your rights, please contact us at:

CERT Group Inc
833-374-4002
info@certgroup.ai

 

Thank you for trusting CERT Group Inc with your personal data.